Delivery Policy

Once a number is purchased from PhoneNumbers.VIP, the customer is required to provide identitity verification on the Transfer of Ownership Form.

To activate the number qucikyl we recommend customers buy a $2 sim card directly from an Amaysim store https://www.amaysim.com.au/about/find-a-store or PhoneNumbers.VIP can deliver a sim card to the customers address (if required).

PhoneNumbers.VIP exclusively use Amaysim as their service provider of choice.  If customers wish to use another Telco with the number, they need to do so after it has been transferred and activated.  

The delivery time depends on how long it takes to the return the transfer of ownership form.  Provided the proof of identity is successful with Amaysim, the Transfer of Ownership typically takes 3-4 hours. 

PhoneNumbers.VIP Mobile Phone Numbers are a virtual product, which require activation via a Australian Telecommunications Carrier on a Mobile Sim Card.

Mobile Phone Numbers are subject to Australian Telecommunications legislation.

Policy decisions regarding Phone Number porting, transfers and identity requirements are therefore inflexible and are out of our control.